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Shipping Policy

  1. All orders (except Bespoke orders) are processed within 3 to 5 working days (excluding weekends and public holidays) after receiving your order confirmation email. 
  2. All Bespoke orders will attract an additional 3 to 5 working days to the total lead time.
  3. You will receive another notification when your order has been shipped.
  4. Customers who reside in Cape Town and immediate surrounds may select Customer Own Collection and will  be directed by email with collection details (date and time).
  5. If you have not received your order within 7 days from receipt of shipping notification (for Standard Shipping) and 10 days from receipt of shipping notification (for National Shipping), please contact us at info@nomaddomain.co.za with your name and order number, and we will look into it for you.
  6. Deliveries are made between 08h00-17h00 on Monday to Friday.
  7. Note that a flat shipping rate of ZAR85.00  is allocated.
  8. Current domestic shipping rates and estimates are as follows:
  • Standard Shipping (Cape Town and Surrounds). 3 to 7 days once order has been processed = ZAR85.00
  • National Shipping to major cities within South Africa. 7 to 10 days once order has been processed = ZAR85.00
  • No International Shipping
If you have any further questions please do not hesitate to contact us at info@nomaddomain.co.za